Frequently Asked Questions

Frequently Asked Questions - ATC


The following FAQs are provided to assist Protect members when completing their claim form and they provide information on the process ATC undertakes once the completed form is submitted.

Protect policy benefits, as described in the FAQs, may be updated or altered in consultation with the policy holder. You should review the current Policy Wording and Schedule or check with ATC to understand the full policy benefits, exclusions and limitations applicable to your claim.


General Claims Questions







Completing Your Claim Form






The Claims Process