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Claim forms simplified for group accident and sickness
| ATC has recently conducted a comprehensive review of its group accident and sickness claim forms to further simplify the claims process for claimants.
As a result, a new Accidental Dental Injury claim form has been developed which significantly reduces the paperwork for this type of insurance benefit.
Plus, a range of changes have been made to the Accident and Sickness claim form to make the process clearer, gather better information and help fast-track the claims process.
ATC Claims Manager, Travers Loy, said: "We understand the importance of accessible, streamlined claims services. That's why we continuously evaluate our processes looking for ways to improve the claims experience.
"We're confident the updated forms will make our claims process simpler, clearer and even faster for claimants."
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ATC's expo stand wows brokers
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| ATC has kicked off the annual round of broker trade expos with a fantastic display at Melbourne's NIBA exhibition.
The display was voted in the top three - an improvement on the special mention received during the past two years.ATC's new marketing collateral also proved a hot favourite with attending brokers.
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| ATC Chief Executive, Chris Anderson, said: "It was gratifying to see the significant broker interest in our developing product range; particularly our new medical indemnity cover.
"I am confident we will do very well at the upcoming interstate expos and I'm certain we will bring home a trophy this year for the best stand."
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ATC's claims services excels
| Protect is Australia's leading industry severance scheme with more than 24,000 members nationwide. ATC underwrites Protect's group accident and sickness policy.
Last year, Protect's group insurance cover helped 534 members and their families. And each step of the way, ATC's dedicated claims service was there to assist and support Protect members.
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