Complaints

Complaints - ATC

We take complaints very seriously. If you have a complaint, please first try to resolve it by speaking to the relevant member of our staff.

If the matter is still not resolved, please contact our
Internal Disputes Resolution Officer or by writing to us at:

ATC Insurance Solutions
Level 9, 499 St Kilda Road
Melbourne VIC 3004
Phone: (03) 9258 1777
Fax: (03) 9867 5540


For further information, refer to our Handling Complaints and Disputes brochure.